Frequently Asked Questions
What ages of children can attend camp?
Children who have attended Kindergarten and up to going into Grade 6 are invited to register.
What are your hours?
Camp hours are 9:00am – 4:30pm, with early drop off available starting at 7:30 AM and late pickup until 5:00 PM. Late pickup fees of $15 for every 15 minutes or portion thereof apply after 5:00 PM.
What do I need to bring?
Please see the full list of items to bring each and every day here: What to Bring
LUNCH: Please ensure that lunches and snacks are nut-free and that hot food is in a thermos. We will not have access to a microwave.
SUNSCREEN: If you forget your child’s lotion sunscreen, we will provide your child with the centre’s sunscreen. This is the brand we have on standby for the children: “Banana Boat Kids – 60 SPF- Hypoallergenic”. If you do NOT want this brand being used by your child, please ensure you send sunscreen for your child. Remember – No Spray Sunscreen. Thank you!
What is the attendance policy when my child is sick?
Please do not bring your child to camp if they have had a fever, vomiting, diarrhea, new or unexplained rash or cough, chicken pox, pink-eye, bacterial skin infection, head lice, scabies, or any other illness or symptom that may pose a health risk to others. If you have any questions about this policy, please contact us.
Children need to be symptom-free for 24 hours (without medication such as Tylenol) before they are eligible to return to the program.
Do you do field trips?
Our Summer Camp Team is currently researching options for field trips to enhance our already very exciting camp options. Weekly field trips are optional, entrance and transportation fees are not included in the camp fee.
Will you provide a tax receipt?
A 2024 childcare expense receipt will be issued to you by February 28, 2025. These receipts will be emailed from the domain timesavr.net to the email address that you provided when you registered your child.
Parents are advised to add the timesavr.net domain to their email program contact list/safe sender list;
otherwise, the email may be filtered into a junk/spam folder. Replacement receipts (including name or address changes) are subject to an additional charge of $30.
Are you an inclusive program?
We are an inclusive program and welcome children of all abilities whose needs we are able to meet in our group care context.
If your child needs extra support at camp to safely participate in group activities and follow leader instructions, please arrange for an aide to accompany your child. We recognize that arranging an aide takes extra time and money, so as part of our commitment to include all children at camp, children who bring an aide receive 50% off the rate that they would normally pay. In order to accept your child, we do need to complete a mandatory assessment (free of charge) with at least one parent/guardian, your child and your aide at least one month in advance of your child’s first day of camp. Please contact us to arrange this as soon as possible to ensure that we can meet the needs of your child.
We do not have additional staff on hand to support children with additional needs. If our certified and experienced childcare leaders believe that your child needs an aide and does not bring one, we will contact you to pick up your child from the program. Your child is welcome to rejoin when he/she has an aide. You will receive a credit (not a refund) for the camp days that you have missed while arranging for an aide, to be used before August 30, 2024 subject to availability.
Please set your child up for success so that we can include them in our group care program!
Will you administer medication to my child during camp?
No, we are sorry that we are not able to accept this extra responsibility. Please work with your child’s doctor to plan a medication administration schedule outside of camp hours. If your child must have prescription medication administered during camp hours, you will be required to come administer the medication to your child.
Please also note that we need to know if your child takes medication on a regular basis. Failure to disclose this information on your child’s online registration form jeopardizes the safety of your child in our program and may result in the cancellation of your child’s camp registration.